These are the most frequently asked questions we receive. In case you need more information, contact us!
What is MonthlyFunkySocks?
Hi, thanks for stopping by! Monthly Funky Socks is a subscription service that ships unique & colourful socks, packed with love, right to your mailbox. Our engagement: transforming a common but mostly neglected everyday piece into a unique monthly experience. We believe that for that purpose we need to guarantee the highest quality for our socks. Our aim is to surprise you constantly as you are free to cancel at anytime.
That's great but what kind of socks can I expect to get in my mailbox?
Our collection is basicaly endless as we are constantly adding new designs and brands along the year.
-Our "happy & funky" design selection is our go-to and consists of abstract patterns (like dots & stripes and other funky patterns) and original fun graphics. We also add the occasional crazy design with the idea in mind to surprise you constantly.
-By choosing "extra crazy" we will pick our most crazy designs only!
You can change the style later on by simply writing us a mail!
In addition to our own series we are inviting guest brands to our collection. All brands can participate as long as they fulfill the quality requirements. For the moment we are collaborating with Happy Socks, Ballonet Socks and a few others for specifique sock designs. Also we are working on some upcoming deals with other brands too, stay tuned.
Ok, well I got my monthly bundle and I don't like the socks. What now?
We believe that if you like original colourful socks here is the place for you. Make sure to have a look into our Instagram gallery first but in case one of our goodies simply doesn't match with your inner soul, simply send them back to us and we will swap it with another pair, free of charge. You can always write us for any special treat, it's our pleasure to help.
How long will it take to get my socks and do they fit in the mailbox?
We send off the bundles from Monday to Friday, during post office hours, we process your first box within 24 hours. If we get the order before midday we will most likely be fulfilling it the same day. The delivery time goes from 3 to 5 days for U.S.A. and Europe. To be able to reach all of you and keep our product as affordable as possible this goes through regular post services and is not trackable. The sock packaging fits in every mailbox.
What size do you need?
We have two sizes to cover the whole range, no worry this is completely standard in the sock industry. The small size: EU: 36 - 40, US Men: 4,5 - 7,5 / US Women: 5.5 - 9.5, UK Men: 4 - 7 / UK Women: 3.5 - 6.5. The big size: EU: 41 - 46, US Men: 8 - 12 / US Women: 10 - 12.5, UK Men: 7.5 - 11.5 / UK Women: 7 - 11. Men can choose small size and women can choose big size but it would be good to let us know which gender the socks are for in that case.
Can I subscribe or order as a gift?
Sure. Select the gift subscription option on our main page. You can pay month per month or use our prepaid's on the bottom of the homapage. You can then type your message in the form and these little words will be handwritten in the first shipment.
How can I cancel my subscription?
You can unsubscribe yourself at any time by using your subscription manager or send us a mail and we will unsubscribe for you. As long as the goodies haven't left the warehouse while you claim to cancel we are happy to cancel/refund. We believe in giving back to our customers.
Do you ship all around the world?
Yes, absolutely. We do a little up-price for non-european orders. (1 EUR / month)
Can you provide boxes as a Corporate gift?
Do you want to make an original gift to your lovely employees ? No problem. Send us an email at firstname.lastname@example.org and we will take care of whatever you are in need of in terms of colourful or funky socks. You can also contact us directly at +352621243341.
Can I send you a postal card from my next holiday's destination?
Hell yeah, send us everything you want to Monthly Funky Socks (SD smart web sarl) 7, op der Heed 1747 Luxembourg.
I have more questions!
Drop us a line at email@example.com or give us a call at +352621243341 during working hours. Speaking fluent English, French, German and Luxembourgish.